Shipping Policy

Shipping Policy
Effective Date: July 7, 2026
Thank you for choosing Pinkcity Handicrafts & Wedding Props Suppliers. We are committed to delivering your orders safely and efficiently. As we deal primarily in handcrafted, customized, and bulk products, shipping timelines may vary depending on the nature and size of the order.
Please read our Shipping Policy carefully before placing an order.
1. Order Processing
All orders are processed after order confirmation and successful receipt of the required payment.
Processing time depends on:
Product availability.
Order quantity.
Customization requirements.
Production schedule.
Bulk and made-to-order products may require additional processing time. Customers will be informed of the estimated dispatch schedule during order confirmation.
2. Shipping Locations
We currently ship products across India.
For international shipping or export enquiries, customers are requested to contact our sales team directly to discuss availability, shipping arrangements, and applicable charges.
3. Shipping Methods
Orders are dispatched through reliable courier services, transport agencies, or logistics partners depending on:
Delivery location.
Package size and weight.
Order quantity.
Product type.
Large or bulk consignments may be shipped through surface transport or freight services to ensure safe delivery.
4. Shipping Charges
Shipping charges are determined based on:
Delivery location.
Order value.
Product dimensions.
Weight or volume.
Mode of transportation.
Any applicable shipping charges will be communicated to the customer before order confirmation.
5. Delivery Time
Estimated delivery timelines may vary depending on:
Product availability.
Manufacturing schedule.
Destination.
Courier or transport partner.
Weather conditions.
Public holidays.
Other unforeseen circumstances.
Delivery dates provided are estimates only and should not be considered guaranteed delivery commitments.
6. Order Tracking
Where available, shipment tracking details will be shared with customers after the order has been dispatched.
For transport-based shipments where online tracking is unavailable, our team will provide shipment details and delivery updates upon request.
7. Delivery Inspection
Customers are advised to inspect the shipment immediately upon delivery.
If any package appears damaged, tampered with, or incomplete, customers should:
Note the issue at the time of delivery (where possible).
Take clear photographs of the package and products.
Contact our support team promptly with the relevant details.
Timely reporting helps us investigate and resolve shipping-related issues efficiently.
8. Delays in Delivery
While we make every effort to dispatch and deliver orders on time, delays may occur due to circumstances beyond our control, including:
Transport disruptions.
Natural disasters.
Government restrictions.
Strikes.
Weather conditions.
Public holidays.
Other force majeure events.
Pinkcity Handicrafts & Wedding Props Suppliers shall not be held responsible for delays caused by third-party logistics providers or unforeseen events.
9. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping details at the time of placing the order.
We shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.
10. Risk of Loss
Ownership and risk of loss generally pass to the customer upon delivery of the products to the shipping address or upon handover to the designated transport provider, as applicable.
Customers are encouraged to inspect all goods upon receipt and report any issues without unnecessary delay.
11. Shipping Policy Updates
We reserve the right to modify this Shipping Policy at any time without prior notice.
Any updates will become effective immediately upon publication on our website.
12. Contact Us
For any questions regarding shipping, dispatch, or delivery, please contact us:
Pinkcity Handicrafts & Wedding Props Suppliers
Mr. Manish Jaiswal
Address: Plot No. 26, Govind Vatika, Opp. Teja Ji Mandir Ke Pas, Jaisingh Pura Khor, Jaipur – 302027, Rajasthan, India
Phone: +91 8045475295
Website: www.pinkcityhandicraftweddingpropssuppliers.com